Aiming For Unsurpassed Hospitality: Coffee Entrepreneur Jonathan Rubinstein

In this episode we speak with Jonathan Rubinstein, the Founder and CEO of Joe Coffee, a unique coffee company based in New York City. In addition to brewing and serving the highest quality coffee out of 25 bespoke cafes, the company extends its offerings through a wide range of licensing and wholesale relationships.

Jonathan founded Joe Coffee in 2003, after a stressful career as a talent agent. His current investors include Danny Meyer among others.

Three key takeaways from this episode include:

1. Think about handing over a little bit of sunshine with each customer interaction.

2. Diversifying business lines can create resiliency in your business model.

3. Tough feedback can make you better for the long run.

Listen on iTunes or Google Podcasts.